Helion Technologies
2019 — PresentSr. Systems Engineer
Senior escalation engineering at the largest managed IT and cybersecurity provider serving U.S. automotive and heavy truck dealerships, supporting 700+ dealers nationwide. Design, deploy, and maintain dealership network and systems infrastructure — firewall deployments and migrations (SonicWall, Meraki, Fortinet), Meraki vMX deployments into Azure, Windows Server and Active Directory administration, Microsoft 365 and Entra ID management, and process automation with PowerShell. Serve as a Tier 3 escalation point and mentor for junior engineers.